Privacy Policy

Privacy Policy

Last Updated: January 1, 2025

At Owlet Eye, we respect your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, share, and protect your information when you access or use the Owlet Eye Services, including our website, mobile applications, and other online services (collectively referred to as the “Owlet Eye Services”). By using the Owlet Eye Services, you agree to the practices described in this Privacy Policy.

We may update this Privacy Policy from time to time. Any such changes will be reflected by an updated date at the top of this document. In certain cases, we may notify you of significant changes through a notice on our homepage or via email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

1. Information We Collect

1.1 Information You Provide to Us

When you use the Owlet Eye Services, we may collect personal information that you provide directly to us. This includes but is not limited to:

• Account Information: Name, email address, phone number, passwords, and login details (stored securely).

• Location Information: Your address, including city, state, and zip code, and precise location (if enabled).

• Content You Upload: Photographs, posts, reviews, ratings, written descriptions, and any other content you upload to the Owlet Eye Services.

• Communications: Any messages you send or receive through our platform, including customer support inquiries and communications with other users.

• Business Information (if applicable): For business owners, this includes business name, owner’s name, website, profile picture, business bio, etc.

• Verification Information: Government-issued IDs for identity verification (where applicable).

1.2 Information We Collect Automatically

When you access or use the Owlet Eye Services, we may collect certain technical data automatically, such as:

• Device Information: Details about your device, including operating system, hardware model, IP address, and browser type.

• Usage Data: Information about how you interact with the service, including pages visited, links clicked, and the time spent on our platform.

• Location Data: Your precise or approximate location based on GPS or IP address (with your consent).

• Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance user experience and collect analytical data. These technologies help us understand how you use our service and improve our offerings.

1.3 Information from Third Parties

We may receive information about you from third parties to help us improve our service or facilitate your use of the Owlet Eye Services, including:

• Social Media Integration: If you register or log in via social media platforms (e.g., Facebook, Google), we may collect your public profile information.

• Payment Processors: Transaction data provided by third-party payment processors (such as Stripe) for facilitating purchases or sales on our platform.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

• To Provide and Improve Our Services: To operate, maintain, and enhance the Owlet Eye Services, including delivering personalized features, content, and offers tailored to your interests.

• Account Management and Authentication: To manage your account, authenticate logins, and respond to your customer service inquiries.

• To Communicate with You: To send you service updates, reminders, promotional messages (with your consent), and respond to your inquiries.

• Security and Fraud Prevention: To monitor for suspicious activities, prevent fraud, and safeguard your data from unauthorized access.

• Transaction Processing: To facilitate payments, process third-party payment information securely, and complete any transactions.

• Analytics and Research: To analyze usage trends, improve services, and develop new features.

We may also use your information for purposes that align with your consent or for legitimate business interests.

3. How We Share Your Information

We take your privacy seriously. However, we may share your information in the following circumstances:

• Public Sharing: Any content you post on the Owlet Eye Services, such as promotions, reviews, tips, or community posts, may be publicly visible to other users.

• Third-Party Service Providers: We may share your information with trusted third-party vendors who assist us in providing and improving the Owlet Eye Services (e.g., payment processors, cloud storage providers, and analytics services). These providers are contractually bound to safeguard your data and use it solely for the services they provide to us.

• Advertising and Marketing: We may share information with advertising partners to deliver targeted advertisements and other marketing communications that are relevant to your interests.

• Legal Compliance and Protection: We may disclose your information when required by law, or when we believe such disclosure is necessary to comply with legal obligations, resolve disputes, enforce agreements, or protect our rights, users, or third parties.

• Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, provided that they adhere to similar privacy practices.

We may also share aggregated or anonymized data that cannot be used to identify you, for research, business analysis, or other purposes.

4. Your Choices

You have the right to manage and control your information:

• Account Information: You can update, correct, or remove your personal information through your account settings. If you wish to deactivate or delete your account, you can do so via your settings.

• Location Data: You can opt-out of location tracking at any time by adjusting your device settings or uninstalling the app. However, we may still infer your general location based on your IP address.

• Cookies: You can manage cookie settings through your browser's privacy settings. Please note that disabling certain cookies may affect your experience with the Owlet Eye Services.

• Promotional Communications: You can opt-out of receiving promotional emails, text messages, or notifications by following the instructions in those communications or adjusting your preferences in your account settings.

5. Security

We implement reasonable physical, administrative, and technical safeguards to protect your information. However, no system or method of transmission over the internet is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

6. International Data Transfers

Owlet Eye is based in the United States, and your personal information may be transferred to, processed, and stored in the U.S. or other countries where data protection laws may differ from those in your home country. By using the Owlet Eye Services, you consent to the transfer of your information to these jurisdictions.

7. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal obligations, or the functionality of the Owlet Eye Services. We will notify you of any significant updates by posting the revised policy with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions, concerns, or wish to exercise your privacy rights, please contact us at:

Owlet Eye Support
Email: info@owleteye.com

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